Terms & Conditions

We want you to enjoy your experience with the New Wolsey Theatre and, as we all hate nasty surprises, please read the terms and conditions on this page so you know what we will do for you after you have purchased tickets or gift vouchers with us should you later find you are unable to attend.


If you cannot attend a performance:

But please note:

If you lose your tickets:


If you are late for a performance:

Additional information:

Gift Vouchers


The information contained within the website and on printed media, is correct at time of going to publication. The New Wolsey Theatre Company reserves the right to make alterations where necessary and is not liable for any subsequent omissions.


The use of recording equipment of any description is strictly prohibited in the theatre.


For the benefit of your fellow theatre-goers please turn off all mobile phones, pagers and similar devices during the performance.