Terms & Conditions

We want you to enjoy your experience with the New Wolsey Theatre and, as we all hate nasty surprises, please read the terms and conditions on this page so you know what we will do for you after you have purchased tickets or gift vouchers with us should you later find you are unable to attend.


If you cannot attend a performance:

But please note:

If you lose your tickets:


If you are late for a performance:

Additional information: