Information We Collect About You
We may collect personal information that can identify you, such as your name and email address, and other information that does not identify you. When you provide personal information through our website, in person or when speaking to us on the phone, the information may be sent to servers located in the United Kingdom and other countries around the world.
- Information you provide. We may collect and store any personal information you enter on our website or provide to us in some other manner, including personal information that may be contained in any comment or other submission you upload or post to the website. This includes identifying information, such as your name, address, e-mail address, and telephone number; and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information.
- Information from other sources. We may also periodically obtain both personal and non-personal information about you from business partners, contractors and other third parties. Examples of information that we may receive include: updated delivery and address information, purchase history, and additional demographic information.
- Information about others. We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, relatives, colleagues, etc.) a product as a gift, information that may interest them or messages (such as invitations) through our system, we may store your personal information, and the personal information of each such recipient. Similarly, if you use our website to upload, share and/or distribute content (including, comments or other submissions), and such content contains personal information about others, such information may be stored in order to allow for such uploading, sharing and/or distribution.
- Information collected automatically. We automatically collect information from your browser when you visit our website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us and the referring website address.
- Cookies. When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalise your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.
- Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customise the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
- Information collected by third-parties. We may allow third-parties, including our authorised service providers, advertising companies, and ad networks, to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. This may include personally identifiable information. This information allows them to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).
- Information to show you relevant advertising on other websites. As you browse our website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with our website. This may include personally identifiable information. You can opt out of AdRoll and their partners’ targeted advertising.
How We Use the Information We Collect
We may use information that we collect about you to:
- deliver the products and services that you have requested;
- manage your account and provide you with customer support;
perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
- communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, or other third parties with your permission;
- develop and display content and advertising tailored to your interests on our site and other sites;
- enforce our terms and conditions;
- manage our business and
- perform functions as otherwise described to you at the time of collection.
Financial information. We may use financial information or payment method to process payment for any purchases, subscriptions or sales made on our website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Measuring website usage (Google Analytics)
We use Google Analytics software to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
Google Analytics stores information about:
- The pages you visit on website
- how long you spend on each page
- How you got to the site
- What you click on while you’re visiting the site
Google Analytics sets the following cookies:
||Determines the number of unique visitors to the site
||This works with _utmc to calculate the average length of time you spend on our site
||This works with _utmb to calculate when you close your browser
||When you close your browser
||This provides information about how you reached the site (eg from another website or a search engine)
|GDS_successEvents and GDS_analyticsTokens
||These help us identify how you use our website so we can make the site better
You can opt out of Google Analytics cookies.
We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.
||This is a randomly generated number that identifies your browser
||When you close your browser
||Lets Youtube count the views of embedded Youtube videos
Links To Other Sites
Last updated: 9 July 2017