Getting Here

We’ve included directions for those driving to the theatre below. If you’re using public transport we recommend visiting which has great public transport journey planning.

From London, Chelmsford and Colchester (A12 northbound)

Take the A12 to Ipswich. At the roundabout where the A12 and the A14 intersect take the second exit onto the A1214. Go straight over the next roundabout (Tesco is on your left) and continue on London Road through several sets of traffic lights.

You will eventually see Sainsbury’s on your left at a set of traffic lights – continue straight, go straight through 2 more sets of traffic lights onto Handford Road.

At the next roundabout (Handford Rd. – Civic Drive), you’ll find the entrance to the pay & display car parks.

From Southwold, Aldeburgh and Woodbridge (A12 southbound)

Take Woodbridge Road (A1214) into Ipswich, turn left on Argyle Street, take a right onto St Helen’s Street, continue straight on Crown Street to the roundabout, take the first exit (which takes you past the theatre).

At the next roundabout (Handford Rd. – Civic Drive), you’ll find the entrance to the pay & display car parks.

From Felixstowe (A14 westbound)

Take the A1156 into Ipswich from the A14. Continue straight on Bishop’s Hill and on Fore Hamlet. Bear left on A1156 and continue straight on Fore Street. Take a left onto Salthouse Street, bear right onto key Street, continue straight on College Street, left onto Bridge Street, bear left onto Grey Friars Road, right onto Franciscan Way, continue straight on Princes Street and bear left onto Civic Drive.

At the next roundabout (Handford Rd. – Civic Drive), you’ll find the entrance to the pay & display car parks.

The Spiral Car Park is now closed for evening performances. The good news is a brand new surface car park has now opened and you can access it directly from Civic Drive. You can’t miss it!

All car parks are £2.50 after 6pm. To activate this discounted evening parking price, press the yellow button on the machine first.  During the day, prices are around £1.50 per hour.

Booking Tickets

Finding the best tickets for your next show is now easier than ever.

Booking online

With each show on the website, you’ll find a full list of performances, each with availability and pricing. Simply press the button on the performance you’d like to see and you’ll enter the checkout process where you can choose your exact seats for the performance. You can book online 24/7.

Get your seats before they go!

Get your seats before they go!

Booking over the phone

Call the Ticket Desk on 01473 295900 to talk to one of our friendly people from Monday to Saturday 10.00am to 8.00pm. We’ll stop taking calls at 6.00pm when there’s no evening shows but you’ll be able to leave a message for us to call you back. If there’s a show on a Bank Holiday or Sunday we’ll be able to take calls from 2 hours before the performance.

BUT! Before you do, it would be really handy if you could have the following info ready:

  • The performance date and time, number of tickets you require
  • Your preferred price band
  • Any requirements
  • The credit or debit card with which you’ll be paying

We are also happy to receive TextRelay calls.

Booking in person

The Ticket Desk is the first thing you’ll see when entering The New Wolsey Theatre.

It’s open Monday – Saturday, 10.00am – 8.00pm (but closed Saturdays during August).

When there is no performance, we close at 3.00pm – you can still telephone us until 6.00pm on those days.

On Sundays and Bank Holidays, we open two hours before the scheduled show start time.

We have a low level service counter and a hearing loop at the Box Office.

Booking by email

Drop a note to of the show and performance you’re thinking of seeing, and we’ll go from there.

Booking by fax

Welcome to the 21st century! If you are still getting your footing, you can book by fax on 01473 295901.

A few more things you should know

Our ticket prices are subject to change as the theatre fills. We always recommend booking early to secure the best seats at the best price.

To ensure the best experience for our audiences and actors some seats are not offered for sale until seats towards the front of the theatre are sold. If you have any specific access requirements please do contact a Ticket Sales Assistant.

We don’t charge booking fees but we are a registered charity so if you do fancy leaving us a small donation instead we would be very grateful.

If you would like us to post your tickets we’ll ask for £1.00 to cover costs of an envelope, stamp, and stroll to the postbox.

Tickets booked five days or fewer before the performance will be held for you to collect on the door. If you need to exchange or reprint tickets, you will be asked to collect them in person from the Ticket Desk.

Reserved tickets (those awaiting payment) will be held for up to five days.

If calling outside office hours or during peak times, you can leave your booking order on the answering machine or just ask us to call you back – don’t forget to leave us your details!

Last Posting Dates 2018

Don’t get caught out this Christmas. Here is a handy guide to the last order dates for guaranteed Christmas delivery.


Thu 20 Dec

£1 Royal Mail First Class for printed tickets and gift vouchers. Orders must be placed by midday for postage, or choose Collect At Box Office and pick up your tickets before 12pm on Sun 23 Dec FREE of charge.


 Fri 21 Dec

£5 Royal Mail Special Delivery for printed tickets and gift vouchers. Orders must be placed by midday for postage, or choose Collect At Box Office and pick up your tickets on Sun 23 Dec FREE of charge.


Sun 23 Dec

FREE Collection – Our Box Office will be open until 9pm. You can buy tickets and gift vouchers in person to take away immediately, or buy your tickets and gift vouchers online and choose Collect At Box Office.


Mon 24 & Tue 25 Dec

FREE Email Delivery. You can buy tickets and gift vouchers online for instant email delivery 24 hours a day, 365 days a year.



Shop now for tickets or gift vouchers

Seating & Price Bands

Our cosy 400 seat auditorium offers a clear view of the stage from all seats. However, depending on the style of production some seats offer a view that works better with the design of show or style of performance. We split our auditorium into four price bands to offer a range of prices based on where we feel the optimum viewing experience will be. Our ticket prices are subject to change as the theatre fills, by booking early you can sure to secure the best seats at the best price.

You often ask us why the front two rows of the theatre are such a bargain. The reason? We love having the front of the auditorium full for every show and we believe there should be accessible priced tickets for all.

To ensure the best experience for our audiences and actors some seats are not offered for sale until seats towards the front of the theatre are sold. If you have any specific access requirements please do contact a Ticket Sales Assistant.

If you want to see what the view will be like from our seats, why not explore the auditorium on our Google Tour.

Food & Drink

Our Café Bar is a lovely place to eat or to have a drink at any time – no ticket required!

The Café Bar is open from 10am to the end of the last interval of the day Monday to Saturday. We close at 3pm when there is no evening performance and on Sunday’s and Bank Holiday’s we’ll be open 2 hours before the performance.

So whether you’re popping in to book a ticket or heading into to town to shop, the theatre is a pleasant place to enjoy morning coffee and lunch – and, of course, it’s ideal when you are seeing a show, especially if you’re taking advantage of our new Performance Menu.

All New Wolsey Café Bar produce is sourced from local suppliers and businesses and we’re fully WiFi enabled too.

Browse our current Café Bar Menu.

Browse our Drinks Menu.

The Upstairs Bar & Glass Box

Turn right as you head into the theatre and up the stairs to find the New Wolsey’s modern bar, and an area that we’ve come to call the Glass Box

We offer a wide range of beverages including a variety of wines, beers and spirits. Opening one hour before the show, the Bar is the ideal place to catch a post-show chat with cast and crew members. Don’t forget to order your interval drinks too.

Performance Menu

Served from two hours before any New Wolsey Theatre performance.

Pre order a two course Performance Menu meal with your tickets for £14.50 or turn up on the day and pay per course.

On Sundays we will serve a tasty Chicken Roast with a choice of dessert options. Monday to Saturday you’ll enjoy choosing from the menu below which is prepared to order by our Chef Russell Hill.

Make your order



Duck Satay

Flash Roasted Duck Breast served with Lo Mein Noodles and Peanut and Sesame Sauce

Beer Braised Steak

Slow Braised Topside of Beef, served in a Rich Adnams Jus with Creamy Horseradish Mash (GF)

Fish Goujons

Crispy Battered Fish served with Chips, Salad and Tartare Sauce (Optional GF)

Baked Spanish Chicken

A Rustic Mediterranean Chicken Casserole with Chorizo, Olives, Potatoes and Smoked Paprika

Gnocchi Minestroni

Fluffy Potato Dumplings served in a Vegetable and Bean Broth Topped with Vegetarian Parmesan and served with a Mixed Leaf Salad (V)

Salmon Pisselli

Poached Salmon served with Green Peas and Linguine and a Creamed Vermouth Sauce


Look at our daily specials board too which changes every week!



Belgian Waffle

Warmed Belgian Waffle Topped with Salted Caramel Ice Cream, Chocolate Sauce and Marshmallows

Cheese and Biscuits

Trio of Cheeses served with biscuits and Red Onion Chutney

Sticky Toffee Pudding

Rich Toffee Sponge served with Warm Custard

Brownie and Hot Drink

Gluten Free Chocolate Brownie and Any Hot Drink (GF)

(V) = Vegetarian
(GF) = Gluten Free

Our cooked to order hand prepared menu includes locally sourced produce where possible.

If you have any dietary requirements please speak to a Front of House Assistant and we will do our very best to help.


Extra Events

We have extra events for you to take part in throughout the year, be it our Wolsey Writers courses, one of our meetup matinees or a tour around the theatre there’s plenty to keep you occupied during 2016!






Have you got a story to tell? A touch of the poet? Are plays your scene? Or do you struggle to find your own voice? Wolsey Writers is a creative writing group which meets backstage at the New Wolsey Theatre. It offers a space to let your imagination work, tips on how to improve and encouragement to help you achieve your goals. Whether you’re new to creative writing – or looking to stretch yourself – this workshop will support and inspire you.

Wolsey Writers is facilitated by award-winning author, Katie Ward. Her debut novel ‘Girl Reading’ was critically acclaimed on both sides of the Atlantic.

Find out more about Wolsey Writers >>


Theatre Tours

The New Wolsey Theatre is opening its stage door to offer a brilliant and rare opportunity you go behind the scenes.

Our engaging, knowledgeable tour guides will lead you through the theatre to the dressing rooms, the green room, the lighting box, the trap doors, onto the stage and beyond!

All tours are linked with a show, view upcoming shows >>  


Post-Show Talks

Some shows have an opportunity for discussion after the show. Learn more by discussing the production post-show, you will have the opportunity to ask questions.

Check on the individual show pages to see which performances include a post-show talk.

View upcoming shows >> 


Visit Ipswich

The New Wolsey Theatre is located in the heart of Ipswich, an exciting town where life centres around the water: shops, restaurants and bars line the waterfront, and the architecture echoes a maritime history. We are proud to be members of We Are Ipswich, a collaborative arts and cultural group based in Ipswich, be sure to visit their website for more exciting things to see and do in Ipswich.

What's HOT Around Ipswich

To help you get the most from your visit, may we recommend:

DanceEast | Entertainment

DanceEast brings world class dance to the East of England, presenting a diverse programme of performances to widen audience experience.

Visit the Website

Ipswich Film Theatre | Entertainment

A community-based two screen cinema situated in the Corn Exchange in King Street, Ipswich specialising in independent and world cinema.

Visit the Website

Pentahotel Ipswich | Hotel & Restaurant

Pentahotel Ipswich is the perfect base for a relaxing stay, as well as being a great launch pad for exploring loads of many local attractions.

Visit the Website

Lattice Lodge Guest House | Accommodation

Lattice Lodge is a large Edwardian Property built in 1908 as a doctors surgery, it’s been completely renovated throughout and extended in keeping with the original style.

Visit the Website


All those questions you wanted to ask… If we don’t cover it below, we may have already answered your question on another page but, if you want a quick answer give us a call on 01473 295900 or, if we’re online, speak to us on live chat.

We’re adding to this list as the website develops, so if there’s a question you think should be covered, please e-mail If you have a time sensitive request please contact

Thank you to the Eastern Enterprise Hub also for the interview videos below with our Chief Executive Sarah Holmes.





Do I Need To Dress Up?

Yes, you do need to wear clothes (especially in chilly weather) but we’re really not fussed what you wear. If you’re out for a special night then dress up but if a onesie is your thing we won’t judge. Promise.

What Happens If I’m Late?

These things happen. We’ll get you to your seat at the earliest opportunity, sometimes this won’t be until the interval. At the main theatre, we’ll pop the show on a TV screen in the bar so you don’t miss any of the action.

Where On Earth Is The Studio Theatre?

Panic not! It’s only a short walk from the main theatre on St Georges Street. If you know Ipswich, it’s behind the museum. If you don’t, pop in and we’ll give you a map, some friendly directions and a ginger biscuit* for the journey.

*only if we have a stash in the drawer

How Do I Get A Mention During Panto?

There’s a secret list that our Ticket Sales Assistants keep under lock and key. If you want access, give them a call on 01473 295900. Make sure you’ve booked your tickets first though!

Do You Hire Out Costumes?

Because of our limited costume storage space we don’t have the opportunity to run a costume hire. We would suggest contacting local companies such as the Co-op Juniors or Angels for your costume requirements.

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