Civic Drive, IP1 2AS
The auditorium is accessible from the street without encountering any steps. Row C is accessible from the Ground Floor Foyer without using steps, and Row K also, via the passenger lift to the Bar area on the first floor.
VENUE
The theatre is accessible from the street without encountering any steps. The front doors to the theatre are newly automated for easy access.
AUDITORIUM
Row C and Row K are accessible without encountering any steps. For each subsequent row there are two steps. There are four spaces available for wheelchair users in the auditorium, two in Row C and two in Row K. Click here to view seating plans where accessible seating is indicated in yellow.
OUTLETS & AMENITIES
The Box Office is located inside the main entrance. It has a low level service counter and an induction hearing loop system – to use turn your hearing aid to T. There is one accessible toilet on the ground floor near the Café Bar and one in the Bar on the first floor. You can pre-order interval drinks at the Café Bar and the Bar to avoid queuing.
INFRA RED HEARING ENHANCEMENT SYSTEM
There is an Infra Red Hearing System in the auditorium for patrons who need hearing enhancement. You will need a headset to take advantage of the system. Head sets are collected from the Box Office for a returnable deposit of £10.00.
TOUCH TOURS & AUDIO DESCRIBED PERFORMANCES
Touch Tours for visually impaired patrons are available before Audio Described performances. Touch tours introduce blind and partially sighted visitors to the arrangement of the stage and help participants to engage with the ideas, props and costumes. Please contact the Box Office for information on booking Touch Tours and headsets for a returnable deposit of £10.00.
TRAVEL INFORMATION
The most convenient collection / drop off point for taxis is at the rear of the theatre by the Stage Door. The rear of the theatre is on Chapman Lane accessible via Black Horse Lane. From there the theatre is accessible via a ramp to the side of the building.
For daytime productions Suffolk County Council’s free shuttle bus stops just outside the theatre on Civic Drive. This service runs from 7.00am to 7.00pm.
Ipswich Dial-A-Ride Ltd (IDaR) provides wheelchair accessible minibuses- call 08453 479379 between 10.30am and 4.00pm.
CAR PARKING
For easiest access we recommend the Pay and Display Car Park accessible from Black Horse Lane, then left to the end of Chapman Lane where there are 5 Blue Badge Parking Bays. Parking charges do apply. The theatre is then accessible via a ramp.
For more information on how to find us click here
Related Links
Listen
Listen to the Audio Brochure Clip for the New Wolsey Theatre, Civic Drive Access Information